🏢 Serving North Wales

Legal & privacy

Privacy Policy

This policy explains how Colwyn Bay Industrial Doors Limited uses personal information sent through this website.

Who We Are

Colwyn Bay Industrial Doors Limited is a private limited company registered in England and Wales. Company number: 08106664. Registered office: 11 Aled Drive, Rhos On Sea, Colwyn Bay, Conwy, Wales, LL28 4UU.

You can contact us by email at colwynbaydoors@gmail.com, by telephone on 01492 513049, or by mobile on 07747 134864.

Information We Collect

When you use the contact form, we collect the details you choose to send us, which may include:

  • your name
  • your email address
  • your phone number, if you provide it
  • your message and enquiry details

We also process basic technical information needed to keep the website secure and working properly, such as server logs and security information.

How We Use Your Information

We use enquiry information to:

  • respond to your message
  • arrange quotes, site visits, repairs, servicing or installation work
  • keep records of enquiries and work requested
  • protect the website from spam, abuse and security issues

We do not sell your personal information. We do not use contact form submissions to send marketing emails unless you have separately asked us to do so.

Our Lawful Basis

We usually handle enquiry information because it is necessary to take steps before entering into a contract, to perform a contract with you, or because we have a legitimate interest in responding to business enquiries and protecting our website.

Who We Share Information With

We only share personal information where needed to run the website, handle email, provide our services, meet legal obligations, or protect our business. This may include website hosting, email providers, professional advisers, or trusted suppliers involved in your enquiry or work.

How Long We Keep Information

We keep enquiry information only for as long as needed to deal with your enquiry, provide services, keep business records, resolve disputes, and meet legal or accounting duties.

Your Rights

You may have rights to ask for access to your personal information, correction, deletion, restriction, objection, or a copy of your information. To make a request, contact us using the details above.

You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.

Cookies

Read our Cookie Policy for details about cookies and similar technologies used by this website.

Last updated: April 2026